Commercial Disclosure | Japan Candy

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Commercial Disclosure

Legal Name Japan Candy

Address 4-6 Kanafuki Cho, Sano Shi, Tochigi Ken Sunpalace Sano 104 3270007

Phone Number 090 9676 4968 Hours 10:00 -14:00 Except on Weekdays and Holidays

Email Address japancanndy@gmail.com

Head Of Operations Garland Rollins

Additional Fees In some countries where we are able to ship, your order may be subject to tariffs, duties, and value-added tax (VAT) upon its arrival in your country. These additional fees are NOT included in the final price at checkout. Please check your country's fees before you order so you will not be surprised when receiving your products from Japan.

Exchanges and Return Policy

Delivery Times Your order is sent out the same day via airmail after payment confirmation. It usually takes about one to two weeks to arrive. During the Holidays, delays can be expected

Accepted Payment Methods We accept most forms of payment such as credit cards , bank transfers, apple pay, and google pay.

Payment Period Credit card payments are processed right away, whereas local bank transfers need to be completed within 3 days of placing the order. We will dispatch your gift box on the same day we get the payment, unless the payment arrives after business hours, in which case it will be sent the next day

Pricing We cover the costs for the products, consumption tax, shipping materials, and air mail delivery. Our gift boxes start at two kilograms for 150 dollars, three kilograms for 200 dollars, and four kilograms for 250 dollars. Prices can increase or decrease due to fluctuations in product cost, shipping cost, and other fees. The price listed on our website is the current price at checkout on our end.

If you are not happy with your purchase, you can return it for a refund or replacement within 30 days of receiving it. Unfortunately, you will have to pay for the shipping charges.

Products or Services

Our Japanese products and services are mostly available exclusively online through our website. Many products are seasonal, so sometimes they are not available. We have the right to choose what we think our customers will enjoy for our gift boxes. We do not warrant that the quality of any products, services, information,, or other things purchased by you will meet your expectations.