Commercial Disclosure

Legal Name Japan Candy

Address 2447-2 Kanayahsimocho 102

Sano Shi, Tochigi Ken

Mezondo Espowaru, Japan 327-0025

Phone Number +81 090 9676 4968 Hours 10:00 -14:00 Except on Weekdays and Holidays

Email Address japancanndy@gmail.com

Head of Operations Garland

Exchanges and Return Policy

Accepted Payment Methods We accept most forms of payment such as credit cards , bank transfers, apple pay, and google pay.

Payment Period Credit card payments are processed right away, whereas local bank transfers need to be completed within 3 days of placing the order. We will dispatch your gift box on the same day we get the payment, unless the payment arrives after business hours, in which case it will be sent the next day

Pricing We cover the costs for the products, consumption tax, shipping materials, and air mail delivery. Our gift boxes start at two kilograms for 120 dollars, three kilograms for 150 dollars, and four kilograms for 180 dollars. Prices can increase or decrease due to fluctuations in product cost, shipping cost, and other fees. The price listed on our website is the current price at checkout on our end.

If you are not happy with your purchase, you can return it for a refund or replacement within 30 days of receiving it. Click on the link above and read our exchanges and return policy. Email us at japancanndy@gmail.com with your order information, reason for return, and photos (if applicable) within 7 days of receipt.

Products or Services

Our Japanese products and services are available exclusively online through our website. Many products are seasonal, so sometimes they are not available. We have the right to choose what we think our customers will enjoy for our gift boxes. We do not warrant that the quality of any products, services, information,, or other things purchased by you will meet your expectations.

Delivery Times Your order will be shipped via airmail on the same day after payment confirmation. Delivery usually takes 7–12 days. Please note that holiday periods may cause delays.